Refunds & Returns Policy

At Lab Links Solutions, we are committed to delivering high-quality products and ensuring customer satisfaction. Due to the nature of our products, we maintain a clear and fair policy regarding refunds and returns.

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Returns Eligibility

Returns may be considered under the following conditions:

• The item received is incorrect or damaged upon arrival
• The issue is reported within 48 hours of delivery
• The product remains unused and in its original packaging

Please note that we do not accept returns for reasons other than those stated above.

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Non-Returnable Items

For safety and quality assurance reasons, the following are not eligible for return:

• Opened or used products
• Items not in original condition
• Orders reported after the 48-hour window

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Refunds

If your return request is approved:

• A replacement or refund will be offered based on the situation
• Refunds are issued to the original payment method
• Processing time for refunds is typically 3–7 business days after approval

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Order Issues

If you experience any of the following:

• Damaged items
• Missing products
• Incorrect orders

Please contact us immediately with your order number and clear details. Supporting evidence (such as photos) may be required to process your request efficiently.

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Cancellations

Orders may only be canceled within a short time after placement. Once an order has been processed or shipped, it cannot be canceled.

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Shipping Costs

• Shipping fees are non-refundable
• If a return is approved, return shipping instructions will be provided by our team

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Contact Us

For any refund or return inquiries, please reach out to our support team via email or through our contact form. We aim to resolve all issues promptly and professionally.